How to Troubleshoot a Computer

When your computer misbehaves, it’s useful to know how to troubleshoot problems yourself. That way you won’t have to run to the computer repair store for every issue that arises. There are a variety of things that could be going wrong with your computer, but you can usually track down and fix the problem on your own.

1.Reboot your computer. It may seem like a simple suggestion, but rebooting your computer will fix many of the problems you may be having. Press the Power button or use the Shut Down command to safely turn the computer off. If the computer is not responding, press and hold the Power button for about five seconds to force the computer to power off.

• Allow your computer to sit for about thirty seconds after being turned off before you turn it back on again.

2. Try to determine what caused the problem you are having. Think back to when the computer started having issues. Was a certain program installed, or a change made to the hardware? Was something suspicious downloaded, or installed with a program you got? Was there a power outage and now things aren’t working correctly? Narrowing down the possible cause of the problem will make it much easier to determine how to proceed.

 

 

 

 

3. Check all of the cables. A loose power cable could be preventing your computer from booting up. A bad surge protector could be the culprit. Your keyboard or mouse may have come unplugged. Your monitor cable might be loose. Checking all of your connections will only take a moment.

 

 

 

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